1. Activation Fees
Activation fees unlock immediate digital access to prepaid tasks, educational courses, and referral tracking. Once digital services have been unlocked, activation fees are generally non-refundable.
2. Unused Wallet Deposits
Money in your balance that has not been spent on vouchers can be withdrawn to your verified mobile money number at any time on the Withdraw page.
3. Contacting Billing Support
If you experience any billing discrepancy or payment failure, please reach out via our Contact page with your transaction reference number.